A morning brief of every order that needs a human today
Order problems hide in plain sight: the shipment two days stalled at a FedEx hub, the unfulfilled order past its ship promise, the inbound PO that quietly slipped a week. Agent FM checks Shopify, the carrier tracking pages, and your vendor portals every morning and writes one brief, worst first, with links. The tracker updates itself, and the quiet days come back as two lines. You read two minutes of exceptions instead of patrolling five tabs, and the angry where-is-my-order email gets answered before it is written.
Every morning, check open orders across Shopify and the carrier tracking pages [carriers, e.g. FedEx and UPS], plus the vendor portals for inbound POs.
Flag what needs attention: shipments stalled more than [threshold, e.g. 2 days], orders unfulfilled past our ship promise, inbound POs that slipped.
Update the ops tracker and write me a short brief, worst first, with links. Tell me the counts and anything you couldn't check.
